Forsta Plus Maintenance Schedule

US & EURO sites: 

CET

EST

PST

Mon-Fri	7:00 – 7:30 AM	1:00 – 1:30 AM	10:00 PM – 10:30 PM
Sat-Sun	7:00 – 9:00 AM	1:00 – 3:00 AM	10:00 PM – 12:00 AM

SYD site: 

	CET	AEST	AEDT	EST	PST
Mon-Fri	4:00 PM – 4:30 PM	12:00 AM – 12:30 AM	2:00 AM – 2:30 AM	10:00 – 10:30 AM	7:00 AM – 7:30 AM
Sat-Sun	4:00 PM – 6:00 PM	12:00 AM – 2:00 AM	2:00 AM – 4:00 AM	10:00 – 12:00 PM	7:00 AM – 9:00 AM

Azure Legacy Germany and Multi-tenant EU sites: 

	CET	EST	PST
Mon-Fri	7:00 – 7:30 AM	1:00 – 1:30 AM	10:00 PM – 10:30 PM
Sat-Sun	7:00 – 9:00 AM	1:00 – 3:00 AM	10:00 PM – 12:00 AM

Multi-tenant Canada site: 

	CET	EST	PST
Mon-Fri	1:00 PM-1:30 PM	7:00 AM – 7:30 AM	4:00 AM – 4:30 AM
Sat-Sun	1:00 PM-3:00 PM	7:00 AM – 9:00 AM	4:00 AM – 6:00 AM

Forsta Decipher Surveys Maintenance Schedule 

Decipher Surveys does not have a maintenance schedule, any planned downtime will be communicated to affected customers according to  

Forsta Panel (Kinesis) Maintenance Schedule 

	Scheduled Maintenance		Ad Hoc Maintenance
	Releases	Maintenance	Hot Fixes
North America
Notice	None	5 days
System not accessible between	Wednesdays 14:00 UTC – 16:00 UTC	TBD	Monday – Friday 1400 UTC to 2300 UTC
Considered as Downtime	No	TBD	No
Time Zone	UTC		UTC
Note	This is a window for the update and panel will only be inaccessible for a brief moment		This is a window for the update and panel will only be inaccessible for a brief moment
Australia
Notice in Advanced	None
System not accessible between	Wednesdays 14:00 UTC to 16:00 UTC	TBD	Monday – Friday 14:00 UTC to 23:00 UTC
Considered as Downtime	No		No
Time Zone	UTC		UTC
Note	This is a window for the update and panel will only be inaccessible for a brief moment		This is a window for the update and panel will only be inaccessible for a brief moment
Europe + All Other
Notice in Advanced	None	5 days
System not accessible between	Thursday  6:00 UTC to 8:00 UTC	TBD	Monday – Friday 14:00 UTC to 23:00 UTC
Considered as Downtime	No		No
Time Zone	UTC		UTC
Note	This is a window for the update and panel will only be inaccessible for a brief moment		This is a window for the update and panel will only be inaccessible for a brief moment

Forsta Visualizations Maintenance Schedule 

	Scheduled Maintenance		Ad Hoc Maintenance
	Releases	Maintenance	Hot Fixes
North America
Notice in Advanced	5 days
System not accessible between	12 am – 7 am	Mon-Fri 3:15 – 3:45 am, Sat-Sun 3:15 – 5:15 am	12 am – 7 am
Considered as Downtime	No	No	No
Time Zone	EST/EDT	EST/EDT	EST/EDT
Australasia
Notice in Advanced	5 days
System not accessible between	10 pm – 5 am	Mon-Fri 2:15 – 2:45 am, Sat-Sun 2:15-4:15 am	10 pm – 5 am
Considered as Downtime	No	No	No
Time Zone	AEDT/AEST	AEDT/AEST	AEDT/AEST
Europe + All Other
Notice in Advanced	5 days
System not accessible between	12 am – 7 am	Mon-Fri 11:30 pm – 12:00 am, Sat-Sun 10:15 pm – 12:15 am	12 am – 7 am
Considered as Downtime	No		No
Time Zone	CET/CEST	CET/CEST	CET/CEST