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Case study

Case study

Giving hospitality pros a penthouse view of their customer service

Giving hospitality pros a penthouse view of their customer service Tools used Multi-touchpoint surveys  Live dashboards  Real time action alerts  Salesforce integration  Hospitality is a competitive business. Amadeus needed the Voice of Customer tools to keep them ahead of the game.   The challenge How do you keep a close eye on countless customer interactions around the […]

Giving hospitality pros a penthouse view of their customer service