Home Resources Webinar CX predictions for 2022: In conversation with guest Forrester

CX predictions for 2022: In conversation with guest Forrester

What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands? 

Join Forsta’s VP of CX Consulting Chris Brown, and guest speaker, Judy Weader, a Senior Analyst with Forrester, as they discuss this year’s top predictions for customer and employee experiences. This webinar will touch on ways that companies can identify and act on relevant insights to satisfy and improve customer and employee experiences.

Key takeaways:

  • Learn the key trends set to shape CX and EX this year
  • Discover how to bridge gaps in your program’s data for improved experiences
  • Explore how companies are addressing industry concerns such as privacy and accessibility

Join us on Thursday, January 20th during the slot that works best for you. Register below:

Data sheet

B2B program accelerators

B2B program accelerators For over 20 years, Forsta has been working with B2B organizations, across a wide spectrum of industries, honing our tools to master the complexities faced by companies like yours. Forsta has been recognized year after year by industry experts for our knowledge, experience, and powerful approach to delivering B2B insights programs that […]

Read more
B2B program accelerators

Improving brand equity through AAU Surveys

Improving brand equity through AAU Surveys How is your brand doing? How much do your customers like or dislike what you have to offer? And, when was the last time you asked them? An important part of driving customer loyalty is having a good understanding of the brand experience. In other words, what is the […]

Read more
Improving brand equity through AAU Surveys

Learn more about our industry leading platform


Get industry insights that matter,
delivered direct to your inbox

We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.