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Digital interviews

Built for the human connection

Reach people anywhere, anytime with a purpose-built online focus group and interview platform. Feature-rich, intuitive and supported by all major browsers, Forsta enables you to make a real connection. Understand facial expressions and body language and direct feedback immediately

Project management

A comprehensive project management system enables DIY booking and management of multi-country studies in one place. The project calendar helps you confine scheduling conflicts to the past and you can upload participant data directly into the system. Everything is in its place.

Integrated tools

All the tools you’d use within an in-person focus group are available online. Present stimuli, share screens, run polls and a whole lot more.

Privacy

Privacy conscious environment with multiple user roles facilitating controlled access to sensitive PII data. Forsta is designed for research and our bar for security and privacy is seriously high. All our data’s encrypted and our data centers are all SSAE16 Type II SOC2 or ISO27001 certified.

Partners

Forsta is constantly looking to partner with those who we feel offer added value to our clients. Our partnerships with the likes of Phebi add voice analysis to our range of tools to get you the insight you need.

Service for digital interviews

Run your projects independently or with full support. Or anywhere in between. Choose the level of support and project management you need on a project by project basis and when you don’t need our help, it’s never been easier to go it alone.

Project management

From setting up the room and with a recruiter to fill it, Project Managers will ensure that your session runs smoothly. Your Project Manager will ensure you are trained up on the platform and have access to all the guides you need.

Live tech support

Our technicians will ensure that the participants are all set up to ensure no problems on the day of the research. If needed, they can work with the recruiter to replace participants. The technician will also be available live during the session to manage people getting into the room and to solve any technical issues that may occur.

Webinar

CX predictions for 2022: In conversation with guest Forrester

CX predictions for 2022: In conversation with guest Forrester What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands?  Join Forsta’s VP of CX Consulting Chris Brown, and guest speaker, Judy Weader, a Senior Analyst with Forrester, as they discuss this year’s top predictions […]

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CX predictions for 2022: In conversation with guest Forrester
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B2B program accelerators For over 20 years, Forsta has been working with B2B organizations, across a wide spectrum of industries, honing our tools to master the complexities faced by companies like yours. Forsta has been recognized year after year by industry experts for our knowledge, experience, and powerful approach to delivering B2B insights programs that […]

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