- Surveys design
- Data visualizations
- Live video
- Digital interviews
- Text analytics
How we helped market research firm KS&R balance keeping their tailor-made approach to research with saving their people time.
Creating custom-made research despite market pressures
Making sure their research is custom-made for clients is at the heart of KS&R’s strategy. But around them, the competition was reacting to market pressures by creating standardized products to cut time – and costs.
So, how could the firm keep making their client-specific research appeal, all in an environment driven by cost and super-fast turnaround times? They came to us for the solutions to help.
More customer stories
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Turning satisfaction into a science Tools used Survey design Visual reporting Customer satisfaction analysis Issue resolution alerts World-leading medical device company CareFusion wanted to up their game when it came to customer satisfaction. Forsta helped them build the Voice of Customer (VoC) program to take on the task. The challenge Ad hoc surveys that weren’t telling the real […]
Parent voices without borders Tools used Survey design Interactive dashboards Localization & translation Alerts Cognita is a network of schools that spans the globe – from Europe to Latin America to South-East Asia. With Forsta’s help, it created a program to hear and harness the voices of parents across different regions and languages. The challenge […]
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