- Deck creation
- Cross tabulation
- Infographic dashboards
- CX and EX management
- PowerPoint batch reporting
How our software helped market research and consulting company Blauw Research meet its own expectations and get their clientele to the next level.
Meeting great expectations with great software
Blauw wanted to evolve and had big demands: software that could bring data together on one system and help clients with long-term strategizing. All without the one-size-fits-all approach that they’d found so disappointing in competitor software.
Blauw wanted its clients to have greater insights with the freedom to do things their way.
We had a lot to prove.
Keep it loose
We built a Blauw-branded system for flexible, visual data reporting and customer experience management. We knew Blauw had very diverse clients so we made sure everything – from the survey questions to the responsive dashboard – was easy to customize.
Winning the race no matter your speed
With the new enterprise feedback system, Blauw became confident that we had them fully covered on tooling and reporting. It freed them up to work on their own evolution.
And Blauw’s clients could also focus on themselves by creating new modules at their own pace, all while benefitting from our flexible software.
More customer stories
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Turning satisfaction into a science Tools used Survey design Visual reporting Customer satisfaction analysis Issue resolution alerts World-leading medical device company CareFusion wanted to up their game when it came to customer satisfaction. Forsta helped them build the Voice of Customer (VoC) program to take on the task. The challenge Ad hoc surveys that weren’t telling the real […]
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