Helping Unruly become masters of video engagement
Tools used
- Deck creation
- Data repository
- Cross tabulation
- Infographic dashboards
- PowerPoint batch reporting
How our software helped advertising tech company Unruly deliver to its clients and go big.
The challenge
Beefing up scale
Unruly wanted to scale up. They wanted to support the delivery of video content to large audiences, integrate with leading partner technologies, and deliver highly customized data to their clients. We helped Unruly reach that scale. And from that point on, they had a feeling our relationship would be “long term.”
“Our investment in Forsta is core to our success and we know it’s a platform which can scale. We’ve built a highly skilled team of people who can regularly test the limits of both the data collection and reporting capabilities, and it’s always met the challenge.”
Claire Roberts
Product Manager at Unruly
Our solution
Forsta as the foundation
Forsta brought three wins for Unruly’s data collection and audience viewing experience: flexibility, integration and customization.
On flexibility, Unruly’s data collection improved, making them better at supporting the delivery of videos seamlessly to large audiences.
On integration, we’ve helped cut data program silos and unite Unruly’s partner technologies.
And on customization, Unruly’s clients can get the reporting dashboards and charts that suit them down to a T.
The results
Big gains at low cost
Thanks to Forsta products, Unruly could make major cost cuts while benefiting from the new scale we afford them.
We fostered Unruly’s growth by helping them expand their product set and deliver on their clients’ specific needs. And all of those products are based on a single core survey.
2/3
of video views
now taking place
outside of YouTube
91%
Ad Age 100 brands now
trust Unruly to connect with audiences at speed and scale
More customer stories
Closer to customers. Ahead of competitors.
Closer to customers. Ahead of competitors. Tools used Multi-mode survey design Real time touch-point level reporting Issue resolution alerts Expert feedback consultation For AIG, getting an edge on competitors meant bridging the gap between company and customer. With Forsta in its corner, the insurance giant built a vast, powerful program that listened to customers, and fueled the business with their feedback. The challenge One step removed […]
Getting the balance right for KS&R
Getting the balance right for KS&R Tools used Surveys design Data visualizations Live video Digital interviews Text analytics How we helped market research firm KS&R balance keeping their tailor-made approach to research with saving their people time. The challenge Creating custom-made research despite market pressures Making sure their research is custom-made for clients is at the heart of KS&R’s strategy. But around them, […]
Turning satisfaction into a science
Turning satisfaction into a science Tools used Survey design Visual reporting Customer satisfaction analysis Issue resolution alerts World-leading medical device company CareFusion wanted to up their game when it came to customer satisfaction. Forsta helped them build the Voice of Customer (VoC) program to take on the task. The challenge Ad hoc surveys that weren’t telling the real […]
Learn more about our industry leading platform
FORSTA NEWSLETTER
Get industry insights that matter,
delivered direct to your inbox
We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.